Shipping Policy
Last updated: 3 August 2025
Thank you for shopping with Kimi. We aim to deliver your order as quickly and safely as possible.
1. Shipping Locations
We currently ship across India. For international shipping, please contact us at shopkimi.in@gmail.com.
2. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next working day.
3. Shipping Time
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Standard Delivery: 4–8 business days (depends on your location)
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Remote areas may take slightly longer.
4. Shipping Charges
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Shipping charges are calculated at checkout based on your location and order weight.
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Free shipping may be available on select products or above a certain cart value.
5. Order Tracking
Once your order is shipped, you’ll receive a tracking link via SMS/email to monitor delivery status.
6. Delayed or Lost Packages
While we work with trusted delivery partners, delays can happen due to external reasons (weather, courier delays, etc.). If your package is delayed or lost, contact us at shopkimi.in@gmail.com.
7. Wrong Address Disclaimer
Please make sure your address is correct before placing the order. We are not responsible for orders with incorrect or incomplete address details.
8. Contact Us
For any questions or help with your order, feel free to email us at:
📩 shopkimi.in@gmail.com